Fusebill is committed to keeping your information private in accordance with applicable law, such as Canada’s Personal Information Protection and Electronic Documents Act, as well as Canadian Standards Association’s Model Code for the Protection of Personal Information.
Fusebill is the sole custodian of the Personal Information, described below, that is collected on the publicly visible portion of www.fusebill.com. Information acquired is limited to only information required to provide services to end users and as needed to support service usage . Information from our end users is collected at the following points on our website:
Fusebill requests Personal Information from customers on the service signup form. Customers must provide the following contact information: name, phone number and email address, and company name and address, if applicable. This Personal Information is used to contact the customer to provide access to the Software Services and to communicate related news and information. We may ask additional information about our customer’s business such as size, revenues and numbers of clients as well as more information about our customers such as their position in the company and the names and contact information of their colleagues. This information is used to help determine the nature and extent of Fusebill services that are appropriate.
A cookie is a piece of data stored on the website user’s and visitor’s computer tied to information about software service usage. The Website uses "cookies" to collect information and improve our products and services. A cookie is a small data file that is stored on your device. Cookies cannot be used to see any other data on your computer, nor can they determine your email address or identity.
We may use session cookies to save your registration ID and login password for future logins to our service. We may also use persistent cookies to enable the Software Services to remember certain settings and preferences. We delete persistent cookies after one month.
The website may include advertisement partners cookies which may be used to track results of ad campaigns (marketing) and re-marketing our Software Services within other websites the user may visit. These third parties may place cookies on your computer and collect data about your online activities across websites or online services when you are logged into the third-party service, including for targeted advertising. Users can opt out by visiting the advertisement platform’s website.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Like most websites, our servers use log files to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use.
Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of website users. The main difference between the two is that clear gifs are invisible on the page and are much smaller, about the size of the period at the end of this sentence.
These technologies may be used for analyzing trends, administering the website, tracking users’ movements around the website, and gathering demographic information about our user base as a whole. Various browsers may offer their own management tools for removing these types of tracking technologies.
For a current this of third parties that may process Personal Information on behalf of Fusebill, please visit: https://www.fusebill.com/fusebill-gdpr-statement.
Personal Information collected is used only for configuration and maintenance of Software Services, providing customer support, processing invoice payments, and conveying information about accounts and upcoming Fusebill features and benefits. Fusebill will not disclose to third parties the names, titles, phone numbers or email addresses or other Personal Information uploaded to our websites by our customers and end users.
Customers are sent welcoming and educational emails after they sign up for Software Services. These notifications provide information about the the service. End users will also receive emails requesting feedback about the Software Services as well as information on our services, features, promotions and a newsletter. All emails will include an unsubscribe options and requests will be honored in accordance with applicable anti-spam laws, such as Canada’s Anti-Spam Legislation (CASL) and CAN-SPAM.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if any of our Software Services are temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
We communicate with users on a regular basis to provide requested Software Services and in regards to issues relating to their account we reply via email or through Fusebill.com.
While we make every effort to preserve user privacy, we may need to disclose Personal Information when required or permitted by law. In particular, we may disclose Personal Information to satisfy any applicable law, regulation, legal process or governmental request; enforce our contracts or user agreement, including investigation of potential violations hereof; and/or detect, prevent, or otherwise address fraud, security or technical issues.
Where reasonable, we will expeditiously provide customers with notice of any potential disclosure so that they can take appropriate protective measures.
Fusebill employs third parties to perform tasks on our behalf and we may need to share Personal Information with them to provide certain services. Unless we tell you differently, such third parties do not have any right to use the Personal Information we share with them beyond what is necessary for them to provide the tasks and services on our behalf. The third parties we currently engage includes third party companies and individuals employed by us to facilitate our services, including the provision of database management, payment processing and customer relationship management tools. For a current list of third-party sub-processors that process Personal Information on behalf of Fusebill, please visit: https://www.fusebill.com/fusebill-gdpr-statement.
If our business (or substantially all of our assets) are acquired by a third party, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information may be made available or otherwise transferred to the new controlling entity, in accordance with applicable law.
This website contains links to other sites. Please be aware that Fusebill is not responsible for the privacy practices of such other sites. We encourage our visitors to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Fusebill takes every precaution to protect our visitors’ and our customers’ information. When sensitive information is submitted via the website, the information is protected both online and off-line. When our Software Services ask users to enter sensitive information, that information is encrypted and it is protected in alignment with recommendations from industry groups such as the Payment Card Industry Data Security Standard (PCI DSS). Along with encrypting the information while it is transmitted “in transit”, our systems are configured to protect the information through additional encryption after it is stored “at rest”. Servers that store personally identifiable information are in a secure environment. Fusebill protects credit card information according to Payment Card Industry Data Security Standards (PCI-DSS). As part of the Fusebill PCI program, the software services are reviewed by an external PCI Qualified Security Assesor to verify the security of the application in accordance with PCI-DSS requirements. In the event that Fusebill becomes aware of a security breach, as required by applicable law or our customer agreements, we will notify customers whose data is affected and describe the measures being taken to contain the breach.
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.
We use and retain your Personal Information for as long as necessary to fulfill the purpose for which it is being processed, to carry out legitimate business interests, as well as on the basis of applicable legal requirements (such as applicable statutes of limitation).
After expiry of the applicable retention periods, your Personal Information will be deleted. If there is any data that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further use of such data.
If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy.
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
The Site is not intended for use by children. We do not intentionally gather Personal Information about visitors who are under the age of 16 (or a minor in the jurisdiction in which you are accessing our Sites or Services). If a child has provided us with Personal Information, a parent or guardian of that child may contact us to have the information deleted from our records. If you believe that we might have any information from a child under age 16 in the applicable jurisdiction, please contact us at email@example.com. If we learn that we have inadvertently collected the personal information of a child under 16, or equivalent minimum age depending on jurisdiction, we will take steps to delete the information as soon as possible.
Whenever we collect Personal Information from you, we may do so on the following legal bases:
You may have certain rights relating to your Personal Information, subject to local data protection law. Whenever you choose to visit our Site and use our Services, we aim to provide you with choices about how we use your Personal Information. If we have collected your Personal Information because you visited our website or contacted us, then we will facilitate your rights directly because we are the controller of your Personal Information. If we have collected your Personal Information on behalf of a customer when you have been employed by that customer, your rights are facilitated by the customer because they are the controller of your Personal Information.
Subject to applicable law, you may obtain a copy of Personal Information we maintain about you. In addition, if you believe that Personal Information we maintain about you is inaccurate, subject to applicable law, you may have the right to request that we correct or amend the information by contacting us as indicated in the “Contact Information” section below. To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to the information.
Some data protection laws, including the European Union’s General Data Protection Regulation (“GDPR”), provide you with certain rights in connection with Personal Information you have shared with us when we are the data controller. If you are resident in the European Economic Area, you may have the following rights:
This section provides additional details about the Personal Information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act (the “CCPA”). Fusebill does not sell (as that term is defined in the CCPA) the Personal Information we collect.
During the last twelve (12) months, we have collected the following categories of personal information from consumers.
|Category||Type of Identifiers We Collect Collected||Collected|
|A. Identifiers.||First and last name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address.||YES|
|B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).||A name, signature, physical characteristics or description, address, telephone number, education, employment, employment history and disciplinary action, professional memberships, employee reference checks, trade union membership, bank account number, credit card number, debit card number, or any other financial information, medical information.||YES|
|C. Commercial information.||Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.||YES|
|D. Internet or other similar network activity.||Browsing history, search history, information on a consumer's interaction with a website, application logs, device data and registration, social media account information or advertisement.||YES|
|E. Geolocation data.||Physical location or movements||YES|
|F. Sensory data||Audio, electronic, visual, thermal, olfactory, or similar information.||YES|
|G. Inferences drawn from other personal information.||Profile reflecting a person's preferences, behavior, and attitudes.||YES|
If you are a California resident who chooses to exercise your rights, you can:
Upon receiving your request, we will confirm receipt of your request by sending you an email. To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the information. In some instances, such as a request to delete personal information, we may first separately confirm that you would like for us to in fact delete your personal information before acting on your request.
We will respond to your request within forty-five (45) days. If we require more time, we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
In some cases our ability to uphold these rights for you may depend upon our obligations to process Personal Information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, listed below, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
Last updated: June 22, 2021